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What to do in case of a rental car accident?

At Free2rent, we’ve prepared a comprehensive guide on how to handle a rental car accident. While no one expects to experience a collision with a rented vehicle, knowing the proper steps to take can make the process smoother and less stressful. Here’s what you need to do if you find yourself involved in a rental car accident.

1. Stay calm and prioritize safety

In any rental car accident, it’s essential to stay calm. Your safety and the safety of others involved should be your top priority. If possible, move to a safe location away from traffic and check for injuries. If anyone is hurt or the situation is dangerous, don’t hesitate to call emergency services immediately. A rental car accident can be overwhelming, so maintaining composure is key. For more on safe driving practices, check out our driving tips.

2. Contact the police and document the incident

Always call the police, regardless of whether the accident is minor or major. A police report is crucial for resolving the damage and handling insurance claims effectively. Be sure to document all relevant details: take photos of the scene, record the damage to all vehicles involved, note the insurance information of other parties, and gather contact details from any witnesses. For more legal insights into traffic incidents in Slovenia, review the Slovenian traffic rules.

3. Notify free2rent right away

In the unfortunate event of a rental car accident, it’s important to notify Free2rent as soon as possible. Our team will assist you in reporting the damage and guide you through the necessary steps to address the situation. Following our instructions closely will help ensure the issue is resolved quickly and smoothly.

4. Don’t admit fault at the scene

It’s crucial not to admit fault at the scene of the rental car accident, even if the situation seems straightforward to you. Let the authorities and insurance companies determine fault. Admitting responsibility prematurely could affect the outcome of the claims process, so avoid making any such statements until the full details are established.

5. Review your rental and insurance terms

At Free2rent, we offer several insurance options to protect you in the event of a rental car accident. Before renting, be sure to check the rental terms and consider the appropriate coverage, such as comprehensive insurance, which will help cover the damages. Having the right insurance in place can speed up the resolution process and give you peace of mind. For more details visit our vehicle rental conditions.

A rental car accident can be a stressful experience, but following these steps and receiving support from Free2rent will help you navigate the situation efficiently. Always remain calm, document the details, and consult your rental and insurance conditions before renting a vehicle. For further advice on driving safely and managing accidents, be sure to read our driving tips.

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