FREE2RENT TERMS AND CONDITIONS

RATE DESCRIPTION, ADDITIONALS, valid from 01.01.2025 until further notice

All rates are inclusive of 22% VAT

Rate and additional description are based on general terms & conditions valid at the time of rental and are on display in all Free2rent Slovenia branches

For corporate customers with individual agreements alternative prices and regulations can apply.

PAYMENT CONDITIONS

We accept all credit cards from internationally recognized credit card companies: Mastercard and Visa. Debit cards are not accepted!

Two credit cards will be required as a guarantee for vehicle groups: FD**, FW**, FF**, P***, X***, where a guarantee deposit  or preauthorization will be made upon vehicle collection.

Cash Payment is not possible.

NOT INCLUDED IN THE RATE

  • Refueling charge

All vehicles are normally supplied with a full tank of fuel and should be refilled prior to return to Free2rent, otherwise a charge of 3,00 EUR per liter of petrol or diesel will apply. The actual difference is calculated and charged even in cases when the car has not been checked out with a full tank of fuel. In case of wrong fuelling – customer is responsible for all the costs by official repair partner. All covers and insurances are excluded in case of wrong fuelling.

  • Prepaid Fuel

At the time of pick up customers can purchase a full tank of fuel (prepaid fuel service). Price differs from one vehicle group to another as it is linked to the volume of the fuel tank and is shown in a written form on the rental agreement.

Unused fuel in amount cannot be refunded.

GENERAL  COVERAGE CONDITIONS

Third party insurance

Insurance coverage for the rented vehicles include Third Party Liability and covers for personal injuries and material damages to third persons/vehicles.

Excluded from the coverage is the use of the vehicle for the transport of dangerous goods. All insurance coverage as part of the rental contract will become void,

in particular, if an unauthorized driver has used the vehicle or if the driver of the vehicle is under the influence of alcohol or any other substance that can influence on driver’s ability to operate with vehicle. Coverage is also invalid if driver does not possess the required driver’s license at the time of the event giving rise to claim.

An advance charge approval is obtained for the chosen means of payment as a security deposit. Estimated deposit amounts are described below. In case of damage or theft the customer is responsible for the following amounts:

CRS CodesVehicle types / ExamplesExcessReduced excess (Premium package)Credit card deposit amount
MCMRToyota Aygo or similar800.00 €0.00 €800,00 € / Premium package: 200 eur
EDMR Toyota Yaris or similar800.00 €0.00 €800,00 € / Premium package: 200 eur
CDAROpel Astra aut. or similar1,000.00 €0.00 €1000,00 € / Premium package: 200 eur
CDMRToyota CH-R or similar1,000.00 €0.00 €1000,00 € / Premium package: 200 eur
CLMRVW Golf or similar1,000.00 €0.00 €1000,00 € / Premium package: 200 eur
CFARVW T-Roc or similar1,000.00 €0.00 €1000,00 € / Premium package: 200 eur
CFMRSuzuki Vitara aut. or similar1,000.00 €0.00 €1000,00 € / Premium package: 200 eur
CWMRFord Focus SW or similar1,000.00 €0.00 €1000,00 € / Premium package: 200 eur
CWARFord Focus SW aut. or similar1,000.00 €0.00 €1000,00 € / Premium package: 200 eur
IDARToyota Corolla sedan aut. or similar1,100.00 €0.00 €1100,00 € / Premium package: 200 eur
IDMRToyota Corolla sedan or similar1,100.00 €0.00 €1100,00 € / Premium package: 200 eur
IWMRToyota Corolla SW or similar1,100.00 €0.00 €1100,00 € / Premium package: 200 eur
IWAR Skoda Octavia SW aut. or similar1,100.00 €0.00 €1100,00 € / Premium package: 200 eur
IFARToyota C-HR aut. or similar1,100.00 €0.00 €1100,00 € / Premium package: 200 eur
IVMRToyota Proace City or similar1,100.00 €0.00 €1100,00 € / Premium package: 200 eur
SDMRVW Passat or similar1,100.00 €0.00 €1100,00 € / Premium package: 200 eur
SFARVW Tiguan aut. or. similar1,100.00 €0.00 €1100,00 € / Premium package: 200 eur
SWARŠkoda Superb combi aut. or similar1,100.00 €0.00 €1100,00 € / Premium package: 200 eur
PWARAudi A5 Avant aut. or similar1,500.00 €0.00 €1500,00 € / Premium package: 200 eur
FVMRToyota ProAce 7+1 or similar1,500.00 €0.00 €1500,00 € / Premium package: 200 eur
FKCR Opel Movano or similar1,500.00 €0.00 €1500,00 € / Premium package: 200 eur

Responsibility can be reduced by purchasing additional coverage products.

LDWSuper LDWTire and GlassStandard PackagePremium Package
MCMRToyota Aygo or similar14.00 €15.00 €7.00 €19.01 €26.01 €
EDMRToyota Yaris or similar14.00 €15.00 €7.00 €19.01 €26.01 €
CDAROpel Astra aut. or similar14.00 €18.00 €8.00 €22.01 €30.01 €
CDMROpel Astra or similar14.00 €18.00 €8.00 €22.01 €30.01 €
CLMRVW Golf or similar14.00 €18.00 €8.00 €22.01 €30.01 €
CFARVW T-Roc aut. or similar14.00 €18.00 €8.00 €22.01 €30.01 €
CFMRSuzuki Vitara aut. or similar14.00 €18.00 €8.00 €22.01 €30.01 €
CWMRFord Focus SW or similar14.00 €18.00 €8.00 €22.01 €30.01 €
CWARFord Focus SW aut. or similar14.00 €18.00 €8.00 €22.01 €30.01 €
IDARToyota Corolla sedan aut. or similar14.00 €18.00 €8.00 €22.01 €30.01 €
IDMRToyota Corolla sedan or similar14.00 €18.00 €8.00 €22.01 €30.01 €
IWMRToyota Corolla SW or similar14.00 €18.00 €8.00 €22.01 €30.01 €
IWARSkoda Octavia SW aut. or similar14.00 €18.00 €8.00 €22.01 €30.01 €
IFARToyota C-HR aut. or similar14.00 €18.00 €8.00 €22.01 €30.01 €
IVMRToyota Proace City or similar14.00 €18.00 €8.00 €22.01 €30.01 €
SDMRVW Passat or similar16.00 €20.00 €9.00 €24.01 €33.01 €
SWARŠkoda Superb combi or. similar16.00 €20.00 €9.00 €24.01 €33.01 €
SFARVW Tiguan or similar16.00 €20.00 €9.00 €24.01 €33.01 €
PWARAudi A5 avant aut. or similar22.00 €25.00 €12.00 €29.01 €41.02 €
FVMRToyota ProAce 7+1 or similar20.00 €25.00 €12.00 €29.01 €41.02 €
FKCROpel Movano or similar20.00 €25.00 €12.00 €29.01 €41.02 €

Loss Damage Waiver (LDW) reduces the driver’s responsibility to a part of the vehicle in case of damage. Damages are calculated in accordance with the valid price list of minor damages, which is available for inspection in each branch office.

If LDW is not accepted the customer will be held liable for the full value of the car.

If LDW is accepted, customer is only responsible for the amount of excess.

If LDW is already included in the rate the renter can choose Super LDW or Premium Package to reduce or eliminate the Non-Waiverable Responsibility.

If Super LDW or Premium package is accepted, customer is only held responsible for the following damages (see below), otherwise: 0.- EUR

LDW, Super LDW, Standard Package, Premium package coverages do not include: Damages to vehicles interior, damages to the vehicle’s underbody, Wheels/Tires, Lights, Mirrors (glass parts), Antenna, Wheel caps, Wipers and Mechanical parts, wrong fuelling.

Responsibility for damages to tires and/or glass can be eliminated by purchasing Tire & Glass coverage.

Tire & Glass coverage includes damages on: windows, side mirrors (glass parts), tires, wheels, wheel trims, indicator lamps and lights

LDW, Super LDW, Standard Package, Premium Package coverage does not have effect in countries to which entry is prohibited!

LDW, Super LDW, Standard Package, Premium Package coverage does not include damages to the vehicle as a consequence of improper use!

 

The renter is held liable for the vehicle until the vehicle has been checked in by a member of Free2rent staff!

PACKAGE COVERAGES:

STANDARD PACKAGE – Included Collision damage waiver with zero excess  (excluding damage to windows, glass, mirrors, rims, wheel covers and chassis, wrong fuelling), theft protection with zero excess and personal accident insurance.

PREMIUM PACKAGE – Maximum possible insurance with zero excess, including all car parts except damages to interior of the car, which were not caused by a car accident. Premium Package excluding: Wrong fuelling, Interior damages.

NO DEPOSIT OPTION:

Length of rental from 1-3 days: Price of product is 60 euros. Product reduce deposit to 0 euros. Product can be bought with Premium Package. Credit card is mandatory for payment, in case of prepaid rent, deposit in amount 1 eur will be blocked on customer credit card.

Length of rental 3+ days: Price of product is 40 euros. Product reduce deposit to 0 euros. Product can be bought with Premium Package and Prepaid Fuel (Fuel Full Tank). Credit card is mandatory for payment, in case of prepaid rent, deposit in amount 1 eur will be blocked on customer credit card.

Personal accident insurance (PAI)

Personal Accident Insurance provides cover for passengers in cases of an accident resulting with permanent injuries or death. The cost of PAI is as follows see table above:

ACRISSPersonal accident insurance EUR/dayPersonal accident insurance Max. EUR/rental
All vehicle groups, except: IV*R, SV*R, FV*R, PV*R5.00 €50.00 €
For vehicle groups: IV*R, SV*R, FV*R, PV*R10.00 €100.00 €

One  way rentals      

National – within Slovenia   

One-Way Rentals within Free2rent locations in Slovenia are free of charge.

In case of unannounced and unauthorized one-way rental we reserve the right to charge an additional fee of 1000,00 EUR.

Cross  Border Rentals  & Territorial Restrictions   

Cross Border Rentals are allowed to the following countries for additional fee:

Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Italy, Liechtenstein, Luxemburg, Monaco, The Netherlands, Portugal, San Marino, Slovakia, Spain, Sweden, Switzerland, Poland.

Cross Border Rentals to Bosnia, Serbia and Montenegro are not allowed for vehicle brands Audi and Lexus and all other premium vehicles.

A written permission issued by Free2rent is mandatory to cross the border with all upper car groups.

Entry to one of the countries not listed above (with valid entry exceptions) is strictly prohibited!

Cross border fee covers costs of insurance and road assistance for usage of vehicles outside national borders of republic of Slovenia. Amount of 11,00 EUR per day or maximum 110,00 EUR per rental is charged if entering any country for which Free2rent does not have any entry restrictions. Cross border fee does not exclude entry restriction to specified countries!
In case of offence against Cross Border & Territorial Restrictions all insurances lose their validity!

 Age Restrictions      

Minimum age in Slovenia is 21 and the driver has to be in possession of a valid driving license for at least 2 years.

Drivers between 18 and 21 years of age may only hire vehicle groups MCMR, ECMR, EDMR, CDMR.

Young driver coverage of 8,00 EUR / day or maximum 80,00 EUR per rental will apply for drivers younger than 26 years.

OUT OF HOURS SERVICE SURCHARGE        

In case of late arrival or rental out of working hours Out of hours surcharge of 30,50 EUR will apply.

DAMAGE AND LOSS

New damages will be charged in accordance with customer’s level of liability. Minor damages will be calculated as per Free2rent damage price list or on the basis on repair costs of official repair shop.

DescriptionPrice
Lost documents250.00 €
KeyPrice of the official car dealer

DELIVERY & COLLECTION (DL & CO)

Delivery and collection service are on request. Please contact the local rental station.

During opening hours

Free delivery within city limits or 15 km from closest Free2rent office) during working hours.

If the site of delivery is more than 15 km away from office during working hours, service will be charged as per rate 20,00 EUR + 0,50 EUR / km

Out of opening hours

Free delivery within city limits or 15 km from closest Free2rent office.

If the site of delivery is more than 15 km away from office, service will be charged as per rate 20,00 EUR + 0,50 EUR / km

Delivery must be arranged at the time of reservation

Besides delivery surcharge the out of hours service fee of 30,50 EUR for out of opening hours deliveries also applies!

ADDITIONAL DRIVER (AD)

An Additional Driver Surcharge of EUR 6,00 /day / driver applies (maximum charge 60,00 EUR).

EXTRAS

EUR/DayMax.EUR/Rental
Baby seat (0 - 25 kg)10.00 €100.00 €
Child seat10.00 €100.00 €
Booster seat10.00 €100.00 €
Ski Racks10.00 €100.00 €
Luggage box10.00 €100.00 €
Snow chains5.00 €50.00 €
GPS portable navigation system15.00 €150.00 €
Bluetooth device8.00 €80.00 €
WiFi device8.00 €80.00 €
Road assistance5.00 €50.00 €

Road assistance covers assistance in cases, when breakdown or damage results from driver improper use. This can be combined with all types of coverage.

Additional damage costs are calculated based on a level of insurance taken (damage costs, assistance of Free2rent personnel, towing service…)

If the rental charges are paid with a credit card or charge card, the cardholder’s signature shall be regarded as authorization to debit the total amount of his/her

credit card account. This authorization shall be also valid for subsequent debts due to rental corrections, damage claims, traffic offences and any towing fees.

Free2rent can charge an administration fee in the amount of 100 EUR + VAR on top of all such subsequent debts/ claims etc.

Traffic or parking fee

The renter of the vehicle is solely responsible for any traffic offense fines.

And administration fee of 30,00 EUR + VAT apply for each processing of a traffic violation.

Reservations are held for up to max. 59 minutes after booked pick up time, after that they may be canceled by Free2rent Slovenia without any financial obligations for Free2rent.

Grace time period is 59 min.